Betting Rules

1. General betting requirements

By placing a wager with Playmojo Casino, you confirm that you have read and understood these Betting Rules and agree to follow them. You are also responsible for reviewing any additional rules, notices or information displayed for the particular sport, event, market, game or promotion you choose. If a product-specific rule differs from a general rule on this page, the more specific rule will generally apply to that product.

You must only use the service where online gambling is lawful for you. You are responsible for checking the laws that apply in your location before opening an account or placing a wager. Access to a betting service may be restricted in some places, and Playmojo Casino may limit or refuse access where required by law, regulation, compliance obligations or internal controls.

You must meet the legal minimum age for gambling in your location and provide accurate information when registering or using an account. Account information may need to be verified before betting, withdrawing funds or continuing to use the service. Information that is incomplete, misleading, outdated or supplied on behalf of another person may result in restrictions while checks are completed.

• Only one person may use an individual betting account, unless an authorised arrangement expressly states otherwise.
• You must keep your login credentials private and take reasonable steps to prevent unauthorised access.
• You must not place bets using another person's account, payment method or identity.
• You must not allow another person to place bets through your account.
• You must not use the service for unlawful activity, fraud, money laundering, collusion or any other prohibited purpose.
• You must not attempt to interfere with the platform, manipulate an outcome or take advantage of a technical or pricing error.

Playmojo Casino may apply account checks, transaction monitoring, identity verification and other reasonable controls. These measures help protect players, maintain platform security and meet applicable obligations. Where a review is required, a wager or transaction may remain pending until the review is completed.

2. Placing and accepting bets

Before confirmation

Before confirming a wager, check the selection, market, odds, stake, potential return and any other details displayed on the bet slip. A bet is not complete merely because a selection has been added to a bet slip. It must be submitted through the platform and successfully accepted. You should keep the confirmation or transaction reference shown after acceptance.

A displayed price, line, total, handicap or other betting term may change before acceptance. The platform may show an updated price or ask you to confirm a change. If the new details are not accepted, the wager may not be placed. A wager may also be rejected, cancelled or placed on hold if the market is suspended, the event has started, the account has a restriction, the stake is unavailable, a technical issue occurs or another valid control applies.

When a bet is accepted

A wager is accepted only when the platform confirms that it has been placed. The record held in the betting system is the primary record of the wager, subject to correction of an obvious error or a system issue. A message that a request has been received does not necessarily mean that the bet has been accepted.

You should not assume that a bet has been placed if the confirmation screen does not appear, if the platform shows an error or if the bet remains in a pending state. Check your account history before trying again. If more than one wager is submitted and accepted, each accepted wager may be treated as a separate bet.

Bet types and combinations

The platform may offer different wager formats, such as single bets, multiple bets, combination bets, in-play bets or other options. Availability depends on the product and market. A multiple or combination bet may be affected by the result, cancellation or voiding of one or more selections. The relevant bet slip and product rules will normally show how remaining selections are treated.

Some markets may be suspended temporarily, including when an event is in progress, when important information is being assessed or when there is a risk that the displayed terms are no longer accurate. Bets requested while a market is suspended may be rejected or may not be accepted until the market is reopened.

3. Odds, results and settlement

Odds and potential returns

Odds shown on the platform indicate the price available at the time of acceptance. Unless the applicable product rules state otherwise, the potential return is calculated using the accepted odds and stake. Any figures displayed before acceptance are indicative only and may change. A displayed return may not include every condition that applies to a multiple, combination, special or promotional wager, so review the relevant information before confirming.

A stake is the amount committed to a wager. Once a bet has been accepted, it generally cannot be changed or withdrawn simply because you have changed your mind. Features such as cancellation, early settlement or cash out may be offered for some markets, but they are not guaranteed to be available. If such a feature is displayed, it may be suspended, altered or unavailable at any time before it is successfully confirmed.

Determining results

Bets are settled using the official result or other recognised result source applicable to the relevant product. The result may be based on the official outcome announced by the governing body, competition organiser, event authority or other source identified in the product rules. Informal reports, early announcements, commentary or live displays do not necessarily determine settlement.

If the official result is amended after initial settlement, the wager may be resettled where the applicable rules or circumstances require it. This can include a correction by the relevant authority, a ruling about an event result or the discovery that information used for settlement was incorrect. Any balance adjustment will be shown in the account history where practicable.

Postponed, abandoned or changed events

An event may be postponed, abandoned, interrupted, relocated, shortened or completed under changed conditions. The treatment of bets in these situations depends on the product-specific rules and the circumstances of the event. Some wagers may remain valid if the market has already been unconditionally determined, while others may be voided or settled under a revised basis.

If a participant, team, venue, competition format or other material detail changes, the relevant market may be reviewed under the applicable rules. You should not assume that a changed event will be treated in the same way as the original listing. The platform may delay settlement until reliable information is available.

Voids and obvious errors

A bet or selection may be declared void where the market is incorrectly offered, an event does not take place, a required condition is not met or a product rule provides for a void result. A void selection in a multiple bet may be removed and the remaining selections may continue, depending on the applicable rules. Where all selections are void, the stake may be returned in accordance with those rules.

If an obvious error affects the odds, market description, participant, event time, settlement or another material detail, Playmojo Casino may correct the error and settle the wager using the correct terms, or void the affected wager where correction is not practical. An obvious error may include a clear pricing mistake, a duplicated market, an incorrect participant or a technical display problem.

4. Accounts, funds and platform issues

You may only place a wager when sufficient cleared funds are available in your account, unless a specific feature expressly permits another arrangement. Stakes are deducted when a bet is accepted or otherwise recorded by the platform. You should review your balance and transaction history regularly and notify the available support team if you notice a transaction you do not recognise.

Payments and withdrawals may be subject to identity checks, payment-method checks, fraud prevention, responsible gambling controls and other lawful requirements. Funds may not be transferred to a person or payment method that cannot be properly verified. A withdrawal may be delayed while information is checked, a transaction is reversed or an account review is completed.

You must not use a payment method that belongs to another person unless the platform has expressly approved its use. Attempting to deposit or withdraw through an unauthorised method may result in the transaction being rejected and the account being restricted while the matter is reviewed.

Technical interruptions

Internet connections, devices, software, payment networks and third-party services can fail or become unavailable. Playmojo Casino is not responsible for a wager that was not successfully submitted and accepted because of a connection failure, device problem, system interruption or other event outside its reasonable control. If the platform experiences a confirmed technical issue, affected bets may be reviewed and corrected in accordance with the applicable rules.

Screens, live scores, statistics, prices and event information are provided for convenience and may be delayed, incomplete or inaccurate. They should not be treated as confirmation of a bet or as the official result. The accepted wager record and applicable settlement information take priority over an unofficial display.

Suspension or closure of an account

An account may be suspended, limited or closed where there is a security concern, suspected breach of these rules, unresolved verification issue, responsible gambling concern, legal requirement or other valid reason. During a review, access to betting or withdrawals may be restricted. Any accepted wager that is not affected by the reason for the restriction may continue to be settled under the applicable rules.

5. Responsible gambling and questions about a bet

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only bet money that you can afford to lose and set a personal budget before you start. Do not chase losses, borrow money to gamble, gamble when distressed or allow gambling to interfere with work, study, relationships or essential expenses.

• Set a spending limit and a time limit before betting.
• Take regular breaks and avoid betting when tired, upset or under the influence of alcohol or other substances.
• Keep gambling separate from household bills and other financial commitments.
• Do not increase stakes to try to recover a previous loss.
• Use available deposit, wagering, time-out or self-exclusion tools where you feel they may help.
• Seek independent support if gambling no longer feels enjoyable or is becoming difficult to control.

Playmojo Casino may provide safer gambling tools and may take action when an account or pattern of activity raises a responsible gambling concern. A restriction or self-exclusion should not be bypassed by opening another account or asking another person to bet on your behalf. If you choose self-exclusion or another account restriction, follow the instructions provided and do not attempt to work around the measure.

Raising a betting question

If you believe a wager has been accepted, displayed or settled incorrectly, review the bet details and account history first. Keep the relevant transaction reference, event information, selection, stake and any screenshots that may assist with a review. Questions should be raised through the support options made available on the platform.

Reviews are carried out using the account record, accepted bet details, system information, official results and the rules applying to the relevant market. The outcome of a review may confirm the original settlement, correct an error, void an affected wager or require another appropriate adjustment. These Betting Rules may be updated from time to time. The version available when you place a wager will generally apply, unless a later change is required by law or relates to security, responsible gambling or the proper operation of the service.