Responsible Gaming

Gamble for entertainment

Online gambling involves risk. Games are designed for entertainment, and outcomes are determined by chance or by the rules of the relevant game. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not predict future results, and a losing run does not make a win more likely on the next game.

Before you start, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, in the same way you might budget for a meal, a film or another recreational activity. Only gamble with money that is available after essential expenses, savings commitments and other financial obligations have been covered.

• Set a spending limit before you play and avoid increasing it while gambling.
• Set a time limit and take regular breaks away from the screen.
• Never gamble with money needed for rent, bills, food, education or other essentials.
• Do not borrow money, use credit intended for essential expenses or sell possessions to gamble.
• Avoid gambling when you are upset, stressed, tired, intoxicated or trying to escape a personal problem.
• Remember that the purpose of gambling is entertainment, not income generation.

It can also help to keep a clear record of your deposits, withdrawals, wins and losses. Looking at your overall activity can provide a more realistic view than focusing on a single win or loss. If gambling no longer feels enjoyable or easy to control, stop playing and consider using the support options available to you.

Tools to help you stay in control

Safer gambling tools can help you make decisions before gambling becomes difficult to manage. Depending on the options available on your account, you may be able to set financial or session controls, take a temporary break, or request a longer self-exclusion period. These tools are intended to support informed choices and should be used before you feel that gambling is becoming a problem.

Set limits before you play

Consider setting a deposit, spending or loss limit that reflects your personal budget. A suitable limit should be affordable and should not be changed simply because you want to continue playing after reaching it. You may also choose a session or time limit to remind you when it is time to stop.

Take a break

A temporary break can be useful if you want time away from gambling, need to focus on other commitments or notice that your play is becoming more frequent. During a break, avoid looking for alternative gambling accounts or services to continue playing. Use the time to review your spending, talk with someone you trust and consider whether additional support would be helpful.

Use self-exclusion

Self-exclusion is a stronger option for people who want to stop gambling for a defined period or for longer. If you request self-exclusion, follow the instructions provided and do not attempt to create another account or use another person’s account. Self-exclusion may apply only to the service or services covered by the relevant arrangement, so you may need to consider other gambling providers separately.

If you need help choosing a limit, break or self-exclusion option, review the responsible gambling information available through your account or contact the relevant support channel. Do not wait until losses, relationship concerns or financial pressure become serious.

Recognising when gambling may be a problem

Gambling can become harmful gradually. A person may begin by spending more time or money than planned and then try to hide the activity or recover losses by continuing to play. Experiencing one sign does not provide a diagnosis, but repeated signs are a reason to pause, speak openly with someone and seek professional guidance.

• You gamble for longer or spend more than you intended.
• You think about gambling frequently or find it difficult to concentrate on other activities.
• You feel restless, irritable or uncomfortable when you try to stop or reduce gambling.
• You return to gambling to try to win back money you have lost.
• You hide your gambling, losses or account activity from family, friends or colleagues.
• You borrow money, miss payments or experience financial stress because of gambling.
• You cancel plans, neglect responsibilities or lose interest in activities you previously enjoyed.
• You gamble to cope with anxiety, sadness, loneliness, anger, stress or other difficult feelings.
• Gambling causes arguments, loss of trust or other problems in your relationships.
• You have tried to stop or cut back but have not been able to maintain the change.

If any of these points sound familiar, stop gambling and take practical action. Remove access to available gambling funds where possible, use a break or self-exclusion tool, and tell a trusted person what is happening. An honest conversation can make it easier to stay accountable and can help you avoid trying to manage the situation alone.

Support is available from gambling counselling and health services in Australia. You can look for an Australian gambling support service in your state or territory, speak with a qualified counsellor or contact a general health professional for guidance. Gambling Help Online is an Australian support option that provides information and assistance online. If gambling is affecting your mental health, relationships or finances, seeking help early is an important step.

If you feel at immediate risk of harming yourself or someone else, contact emergency services or a crisis support service in your area without delay. Your safety is more important than any gambling account, balance or loss.

Our expectations and your responsibilities

Playmojo Casino is intended for adults who choose to gamble legally and responsibly. You must be at least 18 years old to gamble in Australia and must comply with the laws that apply where you live. Do not allow another person to use your account, and never provide access to a person who is under the legal gambling age.

Keep your account details secure and make sure that your gambling activity is your own. If another person has access to your device, payment method or account credentials, they may be able to gamble without your permission. Use appropriate security measures and notify the relevant account support channel if you believe your account has been accessed by someone else.

Gambling should not be combined with decisions made under the influence of alcohol or other substances. Impaired judgement can make it harder to follow limits and recognise when it is time to stop. It is also sensible to avoid gambling during periods of significant stress, grief, financial difficulty or emotional distress.

1. Decide whether gambling fits your budget and personal circumstances.
2. Choose a limit for time and money before beginning a session.
3. Keep track of your activity rather than relying on memory.
4. Stop when you reach your limit, whether the result is a win or a loss.
5. Take a break if gambling stops feeling enjoyable or becomes difficult to control.
6. Ask for support early if gambling affects your finances, relationships, work or wellbeing.

Responsible gambling is an ongoing personal choice. Limits and habits that work for one person may not be suitable for another, so review your approach regularly. If you are unsure whether gambling is safe for you, the safest option is to stop and seek independent advice before playing again.